Return & Refund Policy
Effective Date: 4/5/2025
Thank you for shopping at [Your Company Name]. We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
✅ Returns
You have [7/14/30] days from the date of delivery to return an item.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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It must be in the original packaging.
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You must provide the receipt or proof of purchase.
Non-returnable items include:
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Gift cards
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Downloadable software or digital products
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Health & personal care items (e.g., cosmetics, undergarments)
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Customized or made-to-order items
🔁 Return Process
To initiate a return:
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Contact us at [support@yourcompany.com] with your order number and reason for return.
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We will provide instructions and a return shipping address.
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Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.
Return shipping costs:
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Customers are responsible for return shipping unless the item is defective or we sent the wrong item.
💸 Refunds
If your return is approved, we will initiate a refund to your original method of payment. Depending on your payment provider, the refund may take 5–10 business days to process.
🔄 Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at [support@yourcompany.com].
❌ Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company or bank—it may take some time before your refund is officially posted.
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If you’ve done all of this and still haven’t received your refund, please contact us at [support@yourcompany.com].
📦 Shipping Returns
To return your product, please mail it to:
[Your Company Name]
[Return Address Line 1]
[City, State, ZIP Code]
[Country]
📝 Need Help?
If you have any questions about returns, refunds, or your order, contact our support team at:
📧 Email: [support@yourcompany.com]
📞 Phone: [Your Customer Support Number]